If you wish to cancel your order, please contact us immediately. We will do our best to cancel your order before it is processed for shipping. At Petagone, we strive to process and ship orders as quickly as possible to ensure prompt delivery to our customers. Our typical processing time for orders is 1-3 business days from the date of purchase. During this time, our team carefully prepares and packages your items for shipment.
Once an order has been shipped, it cannot be canceled. In this case, you may initiate a return or exchange according to our return policy.